Bulk Order Policy

Bulk Order Policy

This policy applies to all corporate, wholesale, and bulk orders placed with Pickleball Port. By submitting a bulk order enquiry or placing a bulk order, you agree to the terms outlined below.

Minimum Order Quantities

Bulk pricing applies to orders of 10 or more units of the same or mixed products. Orders below this threshold will be processed at standard retail pricing.

Pricing & Quotes

  • All bulk order pricing is provided via a custom quote and is valid for 14 days from the date of issue.
  • Prices are in Australian Dollars (AUD) and inclusive of GST unless otherwise stated.
  • Pickleball Port reserves the right to adjust pricing for orders affected by stock availability or supplier changes.

Payment Terms

  • A 50% deposit is required to confirm your bulk order.
  • The remaining balance is due prior to dispatch.
  • Payment by invoice (EFT/bank transfer) is available for verified organisations. Please provide your ABN when enquiring.
  • Standard payment methods (credit card, PayPal) are also accepted.

Lead Times & Delivery

  • Bulk orders typically require 5–10 business days to process and dispatch, depending on stock levels.
  • Delivery is available nationwide across Australia. Freight costs will be included in your quote.
  • For urgent orders, please contact us and we will do our best to accommodate your timeline.

Returns & Cancellations

  • Bulk orders are non-refundable once confirmed and in production or dispatch.
  • Cancellations requested within 24 hours of order confirmation may be eligible for a deposit refund at our discretion.
  • Faulty or damaged items will be replaced or refunded in accordance with Australian Consumer Law.

Stock Availability

All bulk orders are subject to stock availability. In the event that items are out of stock, we will contact you promptly to discuss alternatives or revised timelines.

Contact Us

For bulk order enquiries, please email hello@pickleballport.com.au with the subject line Bulk Order Enquiry.