Contact

We're Here to Help

Have a question about your order, a product, or anything else? We'd love to hear from you. Use the form below or reach out via the details provided.

📞 Contact Details

Email: hello@pickleballport.com.au
Business Hours: Monday – Friday, 9am – 5pm AEST
ABN: 34662392841

🏢 Corporate & Bulk Order Enquiries

Looking to place a bulk or corporate order? We supply schools, clubs, councils, and businesses nationwide. For tailored quotes and dedicated support, please email us with the subject line Corporate Enquiry or visit our Corporate & Bulk Orders page.

📦 Orders & Shipping

Orders are typically processed within 1–2 business days. Once shipped, you'll receive a tracking number via email. For questions about your order status, please contact us with your order number handy.

🔄 Returns & Exchanges

We want you to love your gear! If you're not satisfied with your purchase, we accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact us to initiate a return.

🏓 Product Questions

Not sure which paddle or accessory is right for you? Our team knows pickleball inside and out — we're happy to help you find the perfect fit for your game.

⏰ Response Times

We aim to respond to all enquiries within 1–2 business days (Monday to Friday, AEST).